Terms & Conditions

TERMS AND CONDITIONS


By using, viewing, transmitting, caching, storing, or otherwise using this website, its services, content and/or features, you agree to each and every one of the terms and conditions set forth on this website. If you do not agree to all of these terms and conditions, please do not use the site and leave immediately. We reserve the right to change, modify, add, or remove all or part of these terms at any time without prior notice and, unless otherwise stated, such changes will take effect immediately. Therefore, please review these terms periodically to check for updates. Your use of the site after any modifications are posted means that you accept those changes. Use of this website is available only to individuals and entities that are able to enter into legally binding contracts in accordance with applicable law. Without limiting the foregoing, the site and the services offered on it are not available to minors. If you do not meet these requirements, please leave the site and do not use it. You must be eighteen (18) years of age or older to submit any request or perform any transaction through this website that legally binds your will or that of our company. If you are under eighteen (18) years of age, you may contact DEXOR LLC directly at marketing@dexoringrill.com and provide the express authorization of your legal representative in order to submit any request or perform any transaction through this website that legally binds your will and that of our company. Impersonation, forgery, misuse, inaccuracy, or any other punishable situation in the information you provide on this site will be prosecuted in accordance with applicable criminal laws.

 


INTELLECTUAL PROPERTY


The content on this website, including but not limited to logos, icons, trademarks, text, graphics, photographs, images, moving images, sound, illustrations, software, among others, is the property of DEXOR LLC and is protected by the various forms of intellectual property protection. Unless authorized by DEXOR LLC, no part or element of the Site or its Content may be copied or retransmitted by any means. The distribution, reproduction, public communication, transformation, assignment, and any other act or form of exploitation of the assets protected by intellectual property on this website, in any digital or physical format, that has not been expressly authorized by DEXOR LLC, is strictly prohibited. If any of the foregoing occurs, DEXOR LLC will take legal action.

 


PQRs (Requests, Complaints, Claims, and Suggestions)


All users of the website have the right to submit requests, complaints, claims, or suggestions. To do so, users must select the “PQR” option or send an email to marketing@dexoringrill.com to file the PQR. DEXOR LLC advisors will handle the request and provide a response within a maximum of 24 hours. Before submitting a PQRS, please note: Request: A respectful request related to the service purchased. Complaint: Dissatisfaction or disagreement with the service or attention provided by a DEXOR LLC employee, or with the service purchased. Claim: A statement requesting reconsideration, clarification, or review of a situation with which you are dissatisfied. Suggestion: A recommendation, proposal, or idea expressed to improve a process or service.