Shipping Policy

Delivery Time

Delivery time begins once your payment has been confirmed.

Delivery Schedule

Once payment has been confirmed, and depending on product availability, your order will be shipped within the next 24 business hours. Shipments are made Monday through Friday, between 8:00 a.m. and 3:00 p.m.

Shipping Carriers

Products are shipped through our trusted logistics and courier partners, ensuring safety, reliability, and extensive coverage so that customers receive their orders in perfect condition and in the shortest possible time.

Order Tracking

Once your purchase has been approved, you may request a tracking number that allows you to monitor your order and check the shipping status at any time.

Please Note

* Upon receiving your order, please make sure the product is in perfect condition. If not, you must inform the shipping carrier of the reason for returning the product.
* If the shipping address provided contains an error or requires reshipment, the customer will be responsible for any additional shipping costs.
* If a delivery attempt fails and the customer notifies us before the package is returned to the origin city, a new delivery can be scheduled. If the product has already been returned, a new shipment will need to be arranged.
* If the shipping error is our responsibility or that of the carrier, we will cover any additional costs.